Yes, you need to pay for the total cost of the session when you make your booking online. This is because we have allocated time for you, and if sufficient notice is provided, we can use the time to see another client.

If you cannot make the appointment for a reason beyond your control, please let us know, providing 24hrs notice.

Please note that an online booking fee applies (currently $1) as do applicable credit card surcharges (currently 1.9%).